Shipping policy

The goods you order will be delivered to the address you give when you place your order.

The goods you order will be delivered to the address you give when you place your order. It is the responsibility of the customer to provide accurate shipping information. Please double-check your shipping address before completing your purchase. If an order is returned to us due to an incomplete or incorrect address, the customer will be responsible for any additional shipping charges.

We will take all reasonable steps to dispatch your order within 1 working day once the payment is received. Orders placed at the weekends or on bank holidays will be processed on the next business day. Estimated delivery dates can be specified by Crafty Wizard upon request and will depend on the type of service you select when completing your order.

All orders will be dispatched via the Royal Mail 2nd class service unless otherwise selected at checkout.

International shipping

International shipping rates and delivery times vary based on the destination and are outside our control. Please note that customers are responsible for any customs duties, taxes, or fees that may apply to international shipments. We recommend these are checked with your local authorities to avoid any unexpected costs.

If you would like your order delivered to an address outside of the UK, and your country does not appear at checkout, please contact us for delivery costs.

Royal Mail Special and Guaranteed Service Delivery

As with all orders, Royal Mail Special and Guaranteed Service Delivery will be processed within 1 working day and orders placed at the weekends or on bank holidays will be processed on the next business day.